Creating and implementing

ACCESSIBILITY

STRATEGIES

for the tourism industry

WE SHOW, NOT TELL

EnCompass is the only company that gives you a holistic approach to accessibility. We don't just tell you what you should be doing, but instead we create a practical strategy just for you. We:

  • Help create your accessibility strategy from development to implementation.

  • Provide bespoke disability awareness training for your staff -from head office to your sales team, marketing and tour guides.

  • Provide a full 'do it for you' service including full trip auditing and putting in place accessibility solutions, along with department bespoke training.

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THE MARKET

The EnCompass industry report on adventure tourism and the disabled traveller comprehensively covers the huge, yet unmet, demand for accessible adventure travel. It includes disabled people's $1.2 trillion disposable income (known as the 'purple pound'), the barriers to participation and solutions to those obstacles -identifying the gap in the market and demonstrating where your company can fill it. 

Disabled consumers represent a growing and vocal market and are hungry for adventure travel experiences that cater to their aspirations.

Disability aid and equipment providers have realised this potential and there has been a notable increase in the manufacture of portable mobility and sensory aids. This makes accessible travel much easier and allows companies to open up their products and services to disabled consumers.

For a FREE copy of the full report simply join our mailing list at the bottom of the page.

SPEAKER/TRAINER INCLUDING

SERVICES

LEGAL

"Did you know...? "

...from July 1st 2018 the new UK

PACKAGE TRAVEL REGULATIONS 2018

 

now require you to have full information on the accessibility of your products for many different types of impairments. Don't leave yourself open to litigation...

 

SERVICES

STRATEGY

 

Where do you start with your accessibility strategy? EnCompass can write your holistic accessibility strategy for you to take you from A right through to Z. This strategy blueprint covers everything from the practical side of putting accessibility in place, to showing you what your sales teams, marketing department and tour guides need to learn. You don't have to reinvent the wheel! 

TRAINING

 

EnCompass provides training for all your staff -from head office strategy decision makers to disability awareness training for your sales team, marketing department and tour guides. We also train in how to assess and put accessibility in place on your tours in the easiest and most cost effective ways to comply with legislation. We even provide  training for your very own in-house accessibility ambassadors to keep your initiative on track!

 

AUDITS

It might seem scary, but don't stress, there are so many new ways to make your tours accessible! EnCompass knows all the tricks and new equipment available, auditing your tours for you both for legal information gathering and to create professional accessibility in the most efficient and cost effective way.

 

ABOUT

EnCompass was founded after Elspeth Knight felt unwelcome because of her impairments when trying to book an organised adventure travel tour. She has had to adapt her career as her conditions (MS and epilepsy) progressed. Elspeth was a disability support worker for several years before moving to the Isle of Skye where she built and ran a cafe/art gallery. Elspeth won many awards during her time there including the Moffatt Award for Travel and Tourism and the PSYBT Young Entrepreneur of the Year. A life-long travel enthusiast, Elspeth now runs EnCompass where she and her staff share their extensive business, travel, and disability experience to support adventure tour companies, large and small, into the untapped disabled market. 

CONTACT US

FREE TRAINING NEWSLETTER AND REPORT

Join our mailing list to receive FREE accessibility information, our full report on Adventure Tourism And The Disabled Traveller, tips on what you can do to start your company's accessibility journey, case studies and more...

EMAIL/CONTACT